Frequently Asked Question

Orders typically arrive within 12 days, although delivery times may vary depending on your location. Please check our Shipping Policy for more details.

Yes, we offer international shipping. Feel free to explore the world of Mini Bean Explorers from wherever you are!

Absolutely! We provide FREE SHIPPING on all orders worldwide. No hidden fees, no extra costs.

Yes, you can track your order. Once your order is shipped, you will receive a tracking number via email to keep you updated on its progress.

If you encounter any issues with your order, please contact our friendly support team. We're here to assist you.

We understand that sometimes your situation can change. We are happy to offer a full refund provided we have not processed or shipped your order. Please refer to our returns policy for more information Return Policy

After your order has been processed, you will receive tracking details to monitor its status. Our processing time is 2 business days. Please be aware that occasionally, our emails may land in your spam or junk folders. We kindly ask you to check these folders first. If you do not find the email, please don't hesitate to contact friendly our support team.

Yes, safety is our priority. We offer high-quality toys that meet safety standards to ensure your child's well-being.

Yes, we offer a return policy Our Money Back Guarantee is valid for 30 days from the date of your order's delivery, so please be sure to reach out to us within that period.

If you are not satisfied with your purchase, please refer to our Return Policy for detailed information.Return Policy

At the moment, we don't provide gift-wrapping or personalized notes, but stay tuned for any future updates.

If you receive a damaged or incomplete order, please get in touch with our customer support, and we will arrange a resolution promptly.

You can reach out to us via our Contact Us page from the top or by support@minibeanexplorers.com and our support team will be happy to assist you with any questions or concerns.